| 20000725 | 25/07/2000 | Sponsorship no laughing matter | Co-op News | 15 | Mervyn Pedelty, Jonathan Ross, smile internet banking, Co-op Bank, Independent Television Commission | 
              
          | 20001205 | 05/12/2000 | smile of success | Co-op News | 3 | Co-op Bank, smile internet banking | 
              
          | 20001205 | 05/12/2000 | Accolade for bank’s report | Co-op News | 15 | sustainability, Co-op Bank, United Nations | 
              
          | 20010714 | 14/07/2001 | Bank’s website wins plaudits:     Professionals praise as customers smile | Co-op News | 15 | Co-op Bank, internet service, ‘smile’ | 
              
          | 20010915 | 15/09/2001 | Bank profits hit new peak | Co-op News | 1 | internet bank, Association of Chartered Certified Accountants, Institute of Social and Ethical Accountability, ‘smile’, Co-op Bank | 
              
          | 20011201 | 01/12/2001 | Bank boosts RSPB | Co-op News | 2 | ‘Friday Night is Music Night concert’, Co-op Bank | 
              
          | 20011201 | 01/12/2001 | Trade union major report on ethical investment: Co-operative Movement praised for its approach | John Merrett Bloom | 10 | Co-op 99 Tea, UNISON, Co-op Bank, ‘Free For All? Report’, The Co-operative Group | 
              
          | 20011201 | 01/12/2001 | Bank’s survey charts rise in ethical spend | Co-op News | 15 | Co-op Bank, Simon Williams, Ethical Purchasing Index | 
              
          | 20011208 | 08/12/2001 | Bank researches ethical desires:  unique exercise set to involve every customer | Co-op News | 3 | Ethical Policy, Co-op Bank | 
              
          | 20011208 | 08/12/2001 | Celebrating 40 years service | Co-op News | 3 | Co-op Bank, David Dickman |