| 20000725 | 25/07/2000 | Sponsorship no laughing matter | Co-op News | 15 | Co-op Bank, Independent Television Commission, Mervyn Pedelty, Jonathan Ross, smile internet banking | 
              
          | 20001205 | 05/12/2000 | smile of success | Co-op News | 3 | Co-op Bank, smile internet banking | 
              
          | 20040110 | 10/01/2004 | NEW YEAR MESSAGES:  Co-operative values can attract customers | Mervyn Pedelty, Co-operative Financial Services (CFS) | 13 | smile internet banking, Co-operative Financial Services (CFS), Co-operative Insurance Society (CIS), Co-op Bank | 
              
          | 20040821 | 21/08/2004 | A challenging time, but our Co-op values give CFS a genuine competitive edge | Dave Bowman & Mervyn Pedelty | 8 | Northern Rock, smile internet banking, Co-operative Financial Services (CFS),  Co-op Bank, Co-operative Insurance Society (CIS) | 
              
          | 20040918 | 18/09/2004 | smile scores with Which? readers | Co-op News | 2 | smile internet banking, Co-op Bank, Which? magazine, Sheila MacDonald | 
              
          | 20041016 | 16/10/2004 | Co-operation crucial to challenge's success | Co-op News | 13 | smile internet banking, David Hempleman-Adams | 
              
          | 20070501 | 01/05/2007 | Bank's revamp in time to fight difficult periods | Paul Gosling | 15 | The Co-operative Group (profits 2006), Co-operative Financial Services (CFS), smile internet banking, Co-op Bank | 
              
          | 20080318 | 18/03/2008 | bank's business users will soon smile online | Paul Gosling | 20 | Co-op Bank (business banking), smile internet banking, Andy Hammerton | 
              
          | 20090217 | 17/02/2009 | The people choose to smile | Co-op News | 6 | Co-op Bank, smile - internet bank, Which? magazine, smile internet banking |